
Certified Electronic Mail is a system for transmitting information documents that is very similar to the traditional electronic mail service, with the added possibility of obtaining a legally valid confirmation of the message’s receipt from the addressee.
In other words, it gives the electronic transmission process a value equivalent to that of recorded delivery when using a registered mail service.
Certified Electronic Mail is especially effective when sending "official" communications, for which the sender requires proof of a message’s forwarding and receipt by the addressee. When using CEM, messages are collected by TWT, as an authorized administrator registered on the DIGIT PA public registry, enclosed in a virtual envelope and marked with an electronic signature so as to guarantee their inalterability and origin. A CEM mailbox also allows users to send and receive ordinary e-mail.
The service can be accessed either via a traditional e-mail client or by using a web browser to navigate on TWT’s CEM WebMail portal.
Access to webmail >>Senders who lose their receipts for forwarded messages can count on their TWT administrator, who keeps track of all messages sent and received for a minimum period of 30 months, so that recorded delivery receipts can be reproduced and their legal validity maintained unaltered.
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