A high value added services

Premium 899 serviceThe premium 895/899 service enables businesses to provide their customers with a high quality helpdesk service, bringing a return on the investment involved in setting up a customer care structure, thanks to the solution’s service rates, including the flat option. The premium 894 service enables instead to provide high value added services such as, for example, the televoting.

Businesses receive a commission for minutes of traffic generated (or calls, in the case of the flat option) on calls received via an 899/894/895 number, also transferable to other fixed/mobile network numbers.

The cost of calls is charged directly to the caller’s telephone bill, and the callee business is given a share of this cost. The rates applied vary depending on the number and are either rates per minute or flat rates (flat answering rate).