Sharing costs between callers and callees

Shared cost 840/848 numberShared cost 840/848 numbers distribute the cost of telephone calls between callers and callees, with a consequent reduction of costs for businesses.

With a shared 840 number, callers always pay a fixed rate on answering, regardless of the duration of the call.

With a shared 848 number, on the other hand, callers pay a variable rate depending on the call’s duration, equal to the cost of a local telephone call. The remainder of the call is charged to the callee, who can choose a solution that best suits his or her needs from among TWT’s different charge formulas.

Why opt for an 800/848 number

The advantages for businesses that opt for one or more shared numbers:

  • uarantees its customers calls at a contained cost, facilitating business contacts and opportunities;
  • limit to annoying calls, since telephone calls have a cost, albeit reduced, even for the caller;
  • allows businesses to avoid changing numbers if they move, transfer their operations, or open new sites.
  • provides a broad range of additional options, controlling and routing the flow of incoming calls based on criteria set by the company via a web-based interface (Web Console);
  • allows businesses to request an easy to remember number;
  • provides transparency and monitoring of costs.