A 199 unique number is a national telephone service that allows businesses (with either one or more locations) to receive calls from anywhere in the country via a single contact point, charging the cost entirely to the caller.In addition to choosing from a broad range of caller rates, 199 number holders benefit from a credit allocated monthly, accrued in relation to the volume of telephone traffic received. Therefore, as well as providing a customer care service without having to bear the costs of incoming calls, businesses can improve their image with their customers just as with a toll-free number and benefit in a directly proportional way from their increased telephone traffic.
No additional lines are required: the 199 service is based on the concept of a "Unique Number," which is translated into one or more geographical numbers indicated by the customer.
The service can also be enhanced by a multitude of accessories, which range from courtesy music played while on hold to the insertion of a personalized welcome message for callers.
In addition to choosing from a broad range of caller rates, responding to a variety of communication needs, businesses entrusting their 199 number to TWT also benefit from credit, allocated monthly and accrued in relation to the volume of telephone traffic received. As such, while providing a customer care service, businesses are directly and proportionally remunerated for their increased telephone traffic.
Last but not least, businesses already in possession of a non-geographical number can keep it by using the Telecom Italia to TWT Number Portability service!