Voice Services

A single operator for different phone solutions

TWT provides its customers with a variety of voice services that include telephone lines, fax or POS lines and business services with high added value.
With TWT voice travels everywhere. You can call landline and mobile networks, in Italy and abroad ,with flexible packages at competitive prices to ensure maximum adaptability and efficiency for your company.
Online is available an area reserved for customers with access to a system that reports and analyses the costs of daily calls in real time, to control and optimise expenses.


TWT gives companies the opportunity to call landline and mobile networks, in Italy and abroad, through VoIP technology that allows you to make a phone call using an Internet connection or another dedicated network using the IP protocol, instead of going through the traditional telephone network.
The tariffs are calculated on the actual seconds of conversation and without a connection fee.

• Transparency of telephone charges: calls without connection charge , without time slots and charging per second
• Possibility to keep your telephone number (Number Portability)
• You do not need to change the telephone or telephone number, install software on your PC or dial special numbers
• Availability of all the Additional Telephone Services (Direct Dialling, Number Identification/Restriction, Selective Call Block, etc).
• Advanced telephony features such as voice mail and call forwarding.

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Una tecnologia innovativa che fornisce uno strumento indispensabile di lavoro permettendo di inviare e ricevere fax in formato digitale via email in modo veloce, sia in ufficio che in mobilità.

An innovative technology that provides an essential work tool, allowing you to send and receive faxes quickly in digital format via email, both in the office and on the move.
With Fax2Mail you can send and receive faxes directly from your mailbox via the Internet without paper or ink. All faxes are available immediately and at any time from your PC, smartphone or tablet and from any Internet terminal using web mail.
You can keep your current fax number through the Number Portability option or you can request a new number dedicated to the service.
There are 3 types of service:


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Non-geographic Numbers

For companies who wish to provide their customers with a single contact point throughout the country, TWT offers the use of non-geographic numbers.
Non-geographic numbers are numbers without a prefix that identifies the geographical area. Charging, in turn, is independent of the geographical location of the caller.
To meet every need, there are several types of Non-geographic numbers, such as:
800 freephone number
840/848 shared cost number
199 unique number
899 non-geographic number
In addition, TWT provides the geographic and non-geographic Number Portability management service.

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International freephone numbers

The solution that provides Intelligent Numbers from abroad to Italy and vice versa, and that only makes you pay for what you use.
The service is dedicated to companies with commercial interests in foreign markets and that wish to explore new markets in relation to the reference business.

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Per maggiori informazioni o per ricevere assistenza tecnica:
Numero verde: Aziende 800.192.800 – Reseller 800.192.888 Opzione 1 e 2
Email: support-direct@twt.it


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For further Information or Technical Assistance:
Freephone numbers: Companies 800.192.800 – Resellers 800.192.888 Option 1 and 2
E-Mail: support-direct@twt.it