The user is increasingly asking for more autonomy in the management of his financial services
The challenge
The Finance sector is increasingly going digital to simplify transactions and investments with the use of innovative and certified technologies. The spread of financial and insurance platforms, the blockchain system, new forms of crowdfunding and ever smarter payment ecosystems has given way to the new sector of technofinance and its related challenges.
Needs
The banking, financial and insurance sectors need adequate and reliable support to guarantee a whole series of new services to their users, such as mobile payments, online money transfers, and access to insurance and online loans, as well as for internal activities such as the collection, management and protection of data and activities.
What follows are some of the challenges that TWT customers have successfully faced in the Finance sector:
The economy goes digital
A wide range of financial transactions currently take place through online platforms, e-commerce sites, and virtual branches. From opening an account to investments: once managed in physical locations, users now wish to be able to do it independently anywhere, and at any time. An increasing amount of activities have become digital, such as trading platforms, cardless withdrawal services, e-wallets, mobile payments, and peer-to-peer (P2P) money exchanges.
Business continuity
Financial services must always be efficient in order to carry out transactions, guaranteeing customers a reliable, fast service that is always protected against unforeseen events, catastrophes and violations.
Data collection and study
Data analysis allows the smart management of the information contained therein, user profiling for the creation of targeted services and a more secure management of risk and business performance.
Cybersecurity
The enormous amount of interesting and sensitive data that the financial sector is managing and transmitting on its physical or virtual infrastructures may be subject to unauthorised access, loss, damage, or theft. For this reason, it is vital for companies in the sector to equip themselves with advanced security systems that do not hinder daily activities, but allow the flexible management of all systems in absolute safety by leaning on accredited and certified partners.
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