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Our goals

Contattaci

Since 1995, TWT has continually evolved. Our goals are your assurance of premium quality services, professionalism and reliability, enabling us to address tomorrow’s challenges together.



PROPRIETARY DATA CENTER

TECHNOLOGICALLY ADVANCED DATA CENTERS IN THE HEART OF MILAN


ASSISTANCE RESPONDS TO 97% OF CALLS WITHIN 10 SECONDS

WE RESPOND AT THE SPEED OF FIBER


IN 99.4% OF CASES THE REQUESTS ARE RESOLVED PERMANENTLY

GUARANTEED RELIABILITY AND QUALITY FOR CLIENT SATISFACTION


INTERCONNECTION OF MORE THAN 70 OPERATORS WORLDWIDE

INTERCONNECTIONS WITHOUT FRONTIERS FOR ALL OF OUR CLIENTS


ISO 9001 AND 27001 CERTIFICATIONS

HIGH STANDARDS OF QUALITY AND SECURITY


EBITDA + 9%

SOLIDITY AND VALUE FOR CLIENTS AND PARTNERS


24 YEARS OF HISTORY

A CONSTANTLY EVOLVING TEAM OF EXPERTS


95% OF SOFTWARE AND SERVICES DEVELOPED IN-HOUSE

A DEVELOPMENT TEAM DEDICATED TO BUSINESS INNOVATION


93% OF TICKETS RESOLVED WITHIN SLA

DEDICATED AFTER-SALES ASSISTANCE


OUR AVERAGE CLIENT LIFETIME: 7.5 YEARS

THE CLIENT IS AT THE CENTER OF OUR SOLUTIONS AND OUR IMPASSIONED AND PROFESSIONAL COMMITMENT


100% DIRECT ASSISTANCE SUPPLIED BY OUR OWN PERSONNEL

ONLY QUALIFIED TECHNICIANS AT TWT